Section A-V/2 Mandatory minimum
requirements for the training and qualification of masters, officers, ratings and other
personnel on passenger ships
Passenger ship emergency familiarization
1 Before being assigned to shipboard duties, all personnel serving on
board passenger ships engaged on international voyages shall have attained the
abilities that are appropriate to their duties and responsibilities as follows:
Contribute to the implementation of emergency plans, instructions
and procedures
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.1 Familiar with:
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.1.1 general safety features aboard ship;
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.1.2 location of essential safety and emergency equipment,
including life-saving appliances;
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.1.3 importance of personal conduct during an emergency;
and
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.1.4 restrictions on the use of elevators during
emergencies.
Contribute to the effective communication with passengers during
an emergency
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.2 Ability to:
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.2.1 communicate in the working language of the ship;
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.2.2 non-verbally communicate safety information; and
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.2.3 understand one of the languages in which emergency
announcements may be broadcast on the ship during an emergency or
drill.
Safety training for personnel providing direct service to passengers in
passenger spaces
2 Before being assigned to shipboard duties, personnel providing
direct service to passengers in passenger spaces shall receive the additional
safety training required by regulation V/2, paragraph 6, that ensures at least the
attainment of the abilities as follows:
Communication
Life-saving appliances
Embarkation procedures
Passenger ship crowd management training
3 Before being assigned to shipboard duties, masters, officers,
ratings qualified in accordance with chapters II, III and VII and personnel
designated on the muster list to assist passengers in emergency situations shall:
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.1 have successfully completed the crowd management training
required by regulation V/2, paragraph 7, as set out in table A-V/2-1; and
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.2 be required to provide evidence that the training has been
completed in accordance with table A-V/2-1.
Crisis management and human behaviour training
4 Before being assigned to shipboard duties, masters, chief engineer
officers, chief mates, second engineer officers and any person designated on the
muster list as having responsibility for the safety of passengers in emergency
situations shall:
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.1 have successfully completed the approved crisis management
and human behaviour training required by regulation V/2, paragraph 8, as set
out in table A-V/2-2; and
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.2 be required to provide evidence that the required standard
of competence has been achieved in accordance with the methods and the
criteria for evaluating competence tabulated in columns 3 and 4 of table
A-V/2-2.
Passenger safety, cargo safety and hull integrity training
5 Before being assigned to shipboard duties, masters, chief engineer
officers, chief mates, second engineer officers and every person assigned
immediate responsibility for embarking and disembarking passengers, for loading,
discharging or securing cargo, or for closing hull openings on board ro-ro
passenger ships shall receive the passenger safety, cargo safety and hull
integrity training required by regulation V/2, paragraph 9, that ensures at least
attainment of the abilities that are appropriate to their duties and
responsibilities as follows:
Loading and embarkation procedures
Carriage of dangerous goods
Securing cargoes
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.3 Ability to:
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.3.1 apply correctly the provisions of the Code of Safe
Practice for Cargo Stowage and Securing to the vehicles, rail cars and
other cargo transport units carried; and
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.3.2 use properly the cargo-securing equipment and
materials provided, taking into account their limitations.
Stability, trim and stress calculations
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.4 Ability to:
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.4.1 make proper use of the stability and stress
information provided;
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.4.2 calculate stability and trim for different
conditions of loading, using the stability calculators or computer
programs provided;
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.4.3 calculate load factors for decks; and
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.4.4 calculate the impact of ballast and fuel transfers on
stability, trim and stress.
Opening, closing and securing hull openings
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.5 Ability to:
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.5.1 apply properly the procedures established for the
ship regarding the opening, closing and securing of bow, stern and
side doors and ramps and to correctly operate the associated systems;
and
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.5.2 conduct surveys on proper sealing.
Ro-ro deck atmosphere
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.6 Ability to:
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.6.1 use equipment, where carried, to monitor atmosphere
in ro-ro spaces; and
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.6.2 apply properly the procedures established for the
ship for ventilation of ro-ro spaces during loading and discharging of
vehicles, while on voyage and in emergencies.
Table A-V/2-1
Specification of minimum standard of competence in passenger ship crowd
management training
Column 1
|
Column 2
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Column 3
|
Column 4
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Competence
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Knowledge, understanding and
proficiency
|
Methods for demonstrating
competence
|
Criteria for evaluating
competence
|
Contribute to the implementation of shipboard
emergency plans and procedures to muster and evacuate
passengers
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Knowledge of the shipboard emergency plans,
instructions and procedures related to the management and evacuation
of passengers
Knowledge of applicable crowd management
techniques and relevant equipment to be used to assist passengers
in an emergency situation
Knowledge of muster
lists and emergency instructions
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Assessment of evidence obtained from training and/or
instruction
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Actions taken in case of an emergency are appropriate
and comply with established procedures
|
Assist passengers en route to muster and
embarkation stations
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Ability to give clear reassuring orders
Ability to manage passengers in corridors, staircases
and passageways
Understanding the importance of
and having the ability to maintain escape routes clear of
obstructions
Knowledge of methods available for
evacuation of disabled persons and persons needing special
assistance
Knowledge of methods of searching
passenger accommodation and public spaces
Ability to disembark passengers, with special attention to
disabled persons and persons needing assistance
Importance of effective mustering procedures, including:
.1 the importance of keeping order;
.2 the ability to use procedures for reducing and
avoiding panic;
.3 the ability to use, where
appropriate, passenger lists for evacuation counts;
.4 the importance of passengers being suitably clothed
as far as possible when mustering; and
.5 the
ability to check that the passengers have donned their life jackets
correctly.
|
Assessment of evidence obtained from practical
training and/or instruction
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Actions taken conform with emergency plans,
instructions and procedures
Information given to
individuals, emergency response teams and passengers is accurate,
relevant and timely
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Table A-V/2-2
Specification of minimum standard of competence in passenger ship crisis
management and human behaviour
Column 1
|
Column 2
|
Column 3
|
Column 4
|
Competence
|
Knowledge, understanding and
proficiency
|
Methods for demonstrating
competence
|
Criteria for evaluating
competence
|
Organize shipboard emergency procedures
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Knowledge of:
.1 the general design
and layout of the ship
.2 safety regulations
.3 emergency plans and procedures
The importance of the principles for the development
of ship-specific emergency procedures, including:
.1 the need for pre-planning and drills of shipboard
emergency procedures
.2 the need for all
personnel to be aware of and adhere to pre-planned emergency
procedures as carefully as possible in the event of an emergency
situation
|
Assessment of evidence obtained from approved
training, exercises with one or more prepared emergency plans and
practical demonstration
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The shipboard emergency procedures ensure a state of
readiness to respond to emergency situations
|
Optimize the use of resources
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Ability to optimize the use of resources, taking into
account:
.1 the possibility that resources available in
an emergency may be limited
.2 the need to make
full use of personnel and equipment immediately available and, if
necessary, to improvise
Ability to organize
realistic drills to maintain a state of readiness, taking into
account lessons learnt from previous accidents involving passenger
ships; debriefing after drills
|
Assessment of evidence obtained from approved
training, practical demonstration and shipboard training and drills of
emergency procedures
|
Contingency plans optimize the use of available
resources
Allocation of tasks and responsibilities
reflects the known competence of individuals
Roles and responsibilities of teams and individuals are clearly
defined
|
Control response to emergencies
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Ability to make an initial assessment and provide an
effective response to emergency situations in accordance with
established emergency procedures
Leadership skills
Ability to lead and direct others in
emergency situations, including the need:
.1 to
set an example during emergency situations
.2 to
focus decision making, given the need to act quickly in an
emergency
.3 to motivate, encourage and reassure
passengers and other personnel
Stress
handling
Ability to identify the
development of symptoms of excessive personal stress and those of
other members of the ship's emergency team
Understanding that stress generated by emergency situations can
affect the performance of individuals and their ability to act on
instructions and follow procedures
|
Assessment of evidence obtained from approved
training, practical demonstration and shipboard training and drills of
emergency procedures
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Procedures and actions are in accordance with
established principles and plans for crisis management on board
Objectives and strategy are appropriate to the nature
of the emergency, take account of contingencies and make optimum
use of available resources
Actions of crew
members contribute to maintaining order and control
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Control passengers and other personnel during
emergency situations
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Human behaviour and responses
Ability to control passengers and other personnel in emergency
situations, including:
.1 awareness of the
general reaction patterns of passengers and other personnel in
emergency situations, including the possibility that:
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.1.1 generally it takes some time before people
accept the fact that there is an emergency situation
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.1.2 some people may panic and not behave with a
normal level of rationality, that their ability to comprehend
may be impaired and they may not be as responsive to
instructions as in non- emergency situations
.2 awareness that passengers and other personnel
may, inter alia:
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.2.1 start looking for relatives, friends and/or
their belongings as a first reaction when something goes
wrong
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.2.2 seek safety in their cabins or in other
places on board where they think that they can escape danger
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.2.3 tend to move to the upper side when the ship
is listing
.3 appreciation of the possible problem of panic
resulting from separating families
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Assessment of evidence obtained from approved
training, practical demonstration and shipboard training and drills of
emergency procedures
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Actions of crew members contribute to maintaining
order and control
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Establish and maintain effective
communications
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Ability to establish and maintain effective
communications, including:
.1 the importance of clear
and concise instructions and reports
.2 the
need to encourage an exchange of information with, and feedback
from, passengers and other personnel
Ability to
provide relevant information to passengers and other personnel
during an emergency situation, to keep them apprised of the overall
situation and to communicate any action required of them, taking
into account:
.1 the language or languages
appropriate to the principal nationalities of passengers and other
personnel carried on the particular route
.2 the
possible need to communicate during an emergency by some other
means, such as by demonstration, or by hand signals or calling
attention to the location of instructions, muster stations,
life-saving devices or evacuation routes, when oral communication
is impractical
.3 the language in which
emergency announcements may be broadcast during an emergency or
drill to convey critical guidance to passengers and to facilitate
crew members in assisting passengers
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Assessment of evidence obtained from approved
training, exercises and practical demonstration
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Information from all available sources is obtained,
evaluated and confirmed as quickly as possible and reviewed throughout
the emergency
Information given to individuals,
emergency response teams and passengers is accurate, relevant and
timely
Information keeps passengers informed as
to the nature of the emergency and the actions required of
them
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