Section A-V/2 Mandatory minimum requirements for the training and qualification of masters, officers, ratings and other personnel on passenger ships
Clasification Society 2024 - Version 9.40

Section A-V/2 Mandatory minimum requirements for the training and qualification of masters, officers, ratings and other personnel on passenger ships

Passenger ship emergency familiarization

1 Before being assigned to shipboard duties, all personnel serving on board passenger ships engaged on international voyages shall have attained the abilities that are appropriate to their duties and responsibilities as follows:

Contribute to the implementation of emergency plans, instructions and procedures

  • .1 Familiar with:

    • .1.1 general safety features aboard ship;

    • .1.2 location of essential safety and emergency equipment, including life-saving appliances;

    • .1.3 importance of personal conduct during an emergency; and

    • .1.4 restrictions on the use of elevators during emergencies.

Contribute to the effective communication with passengers during an emergency

  • .2 Ability to:

    • .2.1 communicate in the working language of the ship;

    • .2.2 non-verbally communicate safety information; and

    • .2.3 understand one of the languages in which emergency announcements may be broadcast on the ship during an emergency or drill.

Safety training for personnel providing direct service to passengers in passenger spaces

2 Before being assigned to shipboard duties, personnel providing direct service to passengers in passenger spaces shall receive the additional safety training required by regulation V/2, paragraph 6, that ensures at least the attainment of the abilities as follows:

Communication

  • .1 Ability to communicate with passengers during an emergency, taking into account:

    • .1.1 the language or languages appropriate to the principal nationalities of passengers carried on the particular route;

    • .1.2 the likelihood that an ability to use an elementary English vocabulary for basic instructions can provide a means of communicating with a passenger in need of assistance whether or not the passenger and crew member share a common language;

    • .1.3 the possible need to communicate during an emergency by some other means, such as by demonstration, or hand signals, or calling attention to the location of instructions, muster stations, life-saving devices or evacuation routes, when oral communication is impractical;

    • 1.4 the extent to which complete safety instructions have been provided to passengers in their native language or languages; and

    • .1.5 the languages in which emergency announcements may be broadcast during an emergency or drill to convey critical guidance to passengers and to facilitate crew members in assisting passengers.

Life-saving appliances

  • .2 Ability to demonstrate to passengers the use of personal life-saving appliances.

Embarkation procedures

  • .3 Embarking and disembarking passengers, with special attention to disabled persons and persons needing assistance.

Passenger ship crowd management training

3 Before being assigned to shipboard duties, masters, officers, ratings qualified in accordance with chapters II, III and VII and personnel designated on the muster list to assist passengers in emergency situations shall:

  • .1 have successfully completed the crowd management training required by regulation V/2, paragraph 7, as set out in table A-V/2-1; and

  • .2 be required to provide evidence that the training has been completed in accordance with table A-V/2-1.

Crisis management and human behaviour training

4 Before being assigned to shipboard duties, masters, chief engineer officers, chief mates, second engineer officers and any person designated on the muster list as having responsibility for the safety of passengers in emergency situations shall:

  • .1 have successfully completed the approved crisis management and human behaviour training required by regulation V/2, paragraph 8, as set out in table A-V/2-2; and

  • .2 be required to provide evidence that the required standard of competence has been achieved in accordance with the methods and the criteria for evaluating competence tabulated in columns 3 and 4 of table A-V/2-2.

Passenger safety, cargo safety and hull integrity training

5 Before being assigned to shipboard duties, masters, chief engineer officers, chief mates, second engineer officers and every person assigned immediate responsibility for embarking and disembarking passengers, for loading, discharging or securing cargo, or for closing hull openings on board ro-ro passenger ships shall receive the passenger safety, cargo safety and hull integrity training required by regulation V/2, paragraph 9, that ensures at least attainment of the abilities that are appropriate to their duties and responsibilities as follows:

Loading and embarkation procedures

  • .1 Ability to apply properly the procedures established for the ship regarding:

    • .1.1 loading and discharging vehicles, rail cars and other cargo transport units, including related communications;

    • .1.2 lowering and hoisting ramps;

    • .1.3 setting up and stowing retractable vehicle decks; and

    • .1.4 embarking and disembarking passengers, with special attention to disabled persons and persons needing assistance.

Carriage of dangerous goods

  • .2 Ability to apply any special safeguards, procedures and requirements regarding the carriage of dangerous goods on board ro-ro passenger ships.

Securing cargoes

  • .3 Ability to:

    • .3.1 apply correctly the provisions of the Code of Safe Practice for Cargo Stowage and Securing to the vehicles, rail cars and other cargo transport units carried; and

    • .3.2 use properly the cargo-securing equipment and materials provided, taking into account their limitations.

Stability, trim and stress calculations

  • .4 Ability to:

    • .4.1 make proper use of the stability and stress information provided;

    • .4.2 calculate stability and trim for different conditions of loading, using the stability calculators or computer programs provided;

    • .4.3 calculate load factors for decks; and

    • .4.4 calculate the impact of ballast and fuel transfers on stability, trim and stress.

Opening, closing and securing hull openings

  • .5 Ability to:

    • .5.1 apply properly the procedures established for the ship regarding the opening, closing and securing of bow, stern and side doors and ramps and to correctly operate the associated systems; and

    • .5.2 conduct surveys on proper sealing.

Ro-ro deck atmosphere

  • .6 Ability to:

    • .6.1 use equipment, where carried, to monitor atmosphere in ro-ro spaces; and

    • .6.2 apply properly the procedures established for the ship for ventilation of ro-ro spaces during loading and discharging of vehicles, while on voyage and in emergencies.

Table A-V/2-1 Specification of minimum standard of competence in passenger ship crowd management training

Column 1 Column 2 Column 3 Column 4
Competence Knowledge, understanding and proficiency Methods for demonstrating competence Criteria for evaluating competence
Contribute to the implementation of shipboard emergency plans and procedures to muster and evacuate passengers Knowledge of the shipboard emergency plans, instructions and procedures related to the management and evacuation of passengers

Knowledge of applicable crowd management techniques and relevant equipment to be used to assist passengers in an emergency situation

Knowledge of muster lists and emergency instructions

Assessment of evidence obtained from training and/or instruction Actions taken in case of an emergency are appropriate and comply with established procedures
Assist passengers en route to muster and embarkation stations Ability to give clear reassuring orders

Ability to manage passengers in corridors, staircases and passageways

Understanding the importance of and having the ability to maintain escape routes clear of obstructions

Knowledge of methods available for evacuation of disabled persons and persons needing special assistance

Knowledge of methods of searching passenger accommodation and public spaces

Ability to disembark passengers, with special attention to disabled persons and persons needing assistance

Importance of effective mustering procedures, including:

.1 the importance of keeping order;

.2 the ability to use procedures for reducing and avoiding panic;

.3 the ability to use, where appropriate, passenger lists for evacuation counts;

.4 the importance of passengers being suitably clothed as far as possible when mustering; and

.5 the ability to check that the passengers have donned their life jackets correctly.

Assessment of evidence obtained from practical training and/or instruction Actions taken conform with emergency plans, instructions and procedures

Information given to individuals, emergency response teams and passengers is accurate, relevant and timely

 

Table A-V/2-2 Specification of minimum standard of competence in passenger ship crisis management and human behaviour

Column 1 Column 2 Column 3 Column 4
Competence Knowledge, understanding and proficiency Methods for demonstrating competence Criteria for evaluating competence
Organize shipboard emergency procedures Knowledge of:

.1 the general design and layout of the ship

.2 safety regulations

.3 emergency plans and procedures

The importance of the principles for the development of ship-specific emergency procedures, including:

.1 the need for pre-planning and drills of shipboard emergency procedures

.2 the need for all personnel to be aware of and adhere to pre-planned emergency procedures as carefully as possible in the event of an emergency situation

Assessment of evidence obtained from approved training, exercises with one or more prepared emergency plans and practical demonstration The shipboard emergency procedures ensure a state of readiness to respond to emergency situations
Optimize the use of resources Ability to optimize the use of resources, taking into account:

.1 the possibility that resources available in an emergency may be limited

.2 the need to make full use of personnel and equipment immediately available and, if necessary, to improvise

Ability to organize realistic drills to maintain a state of readiness, taking into account lessons learnt from previous accidents involving passenger ships; debriefing after drills

Assessment of evidence obtained from approved training, practical demonstration and shipboard training and drills of emergency procedures Contingency plans optimize the use of available resources

Allocation of tasks and responsibilities reflects the known competence of individuals

Roles and responsibilities of teams and individuals are clearly defined

Control response to emergencies Ability to make an initial assessment and provide an effective response to emergency situations in accordance with established emergency procedures

Leadership skills

Ability to lead and direct others in emergency situations, including the need:

.1 to set an example during emergency situations

.2 to focus decision making, given the need to act quickly in an emergency

.3 to motivate, encourage and reassure passengers and other personnel

Stress handling

Ability to identify the development of symptoms of excessive personal stress and those of other members of the ship's emergency team

Understanding that stress generated by emergency situations can affect the performance of individuals and their ability to act on instructions and follow procedures

Assessment of evidence obtained from approved training, practical demonstration and shipboard training and drills of emergency procedures Procedures and actions are in accordance with established principles and plans for crisis management on board

Objectives and strategy are appropriate to the nature of the emergency, take account of contingencies and make optimum use of available resources

Actions of crew members contribute to maintaining order and control

Control passengers and other personnel during emergency situations Human behaviour and responses

Ability to control passengers and other personnel in emergency situations, including:

.1 awareness of the general reaction patterns of passengers and other personnel in emergency situations, including the possibility that:

  • .1.1 generally it takes some time before people accept the fact that there is an emergency situation

  • .1.2 some people may panic and not behave with a normal level of rationality, that their ability to comprehend may be impaired and they may not be as responsive to instructions as in non- emergency situations

.2 awareness that passengers and other personnel may, inter alia:

  • .2.1 start looking for relatives, friends and/or their belongings as a first reaction when something goes wrong

  • .2.2 seek safety in their cabins or in other places on board where they think that they can escape danger

  • .2.3 tend to move to the upper side when the ship is listing

.3 appreciation of the possible problem of panic resulting from separating families

Assessment of evidence obtained from approved training, practical demonstration and shipboard training and drills of emergency procedures Actions of crew members contribute to maintaining order and control
Establish and maintain effective communications Ability to establish and maintain effective communications, including:

.1 the importance of clear and concise instructions and reports

.2 the need to encourage an exchange of information with, and feedback from, passengers and other personnel

Ability to provide relevant information to passengers and other personnel during an emergency situation, to keep them apprised of the overall situation and to communicate any action required of them, taking into account:

.1 the language or languages appropriate to the principal nationalities of passengers and other personnel carried on the particular route

.2 the possible need to communicate during an emergency by some other means, such as by demonstration, or by hand signals or calling attention to the location of instructions, muster stations, life-saving devices or evacuation routes, when oral communication is impractical

.3 the language in which emergency announcements may be broadcast during an emergency or drill to convey critical guidance to passengers and to facilitate crew members in assisting passengers

Assessment of evidence obtained from approved training, exercises and practical demonstration Information from all available sources is obtained, evaluated and confirmed as quickly as possible and reviewed throughout the emergency

Information given to individuals, emergency response teams and passengers is accurate, relevant and timely

Information keeps passengers informed as to the nature of the emergency and the actions required of them


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