5.2.1 The continuous improvement process as part of the quality assurance
                                 system shall take account of the findings from operational and non-operational
                                 experience and feedback with a view to:
                                 
                                    - further improvements in the design, operating procedures and instructions
                                       for use;
                                    
- further improvements to the maintenance of existing appliances in
                                       service;
                                    
- an adjustment of inspection intervals; and
- an adjustment of scheduled maintenance and replacements of parts.
 
                              
                              
                            
                           
                           
                           
                              
                              
                              5.2.2 The operational and non-operational experience and feedback may be provided through
                                 the designer’s/manufacturer’s own experiences and/or provided by the lifting or
                                 life-saving appliance’s Owner and/or Operator, maintainers, inspectors/Surveyors and
                                 competent persons or organisations.