5.2.1 The continuous improvement process as part of the quality assurance
system shall take account of the findings from operational and non-operational
experience and feedback with a view to:
- further improvements in the design, operating procedures and instructions
for use;
- further improvements to the maintenance of existing appliances in
service;
- an adjustment of inspection intervals; and
- an adjustment of scheduled maintenance and replacements of parts.
5.2.2 The operational and non-operational experience and feedback may be provided through
the designer’s/manufacturer’s own experiences and/or provided by the lifting or
life-saving appliance’s Owner and/or Operator, maintainers, inspectors/Surveyors and
competent persons or organisations.