3.1 There are many barriers related to the reporting
of near-misses. In many cases, near-misses are only known by the individual(s)
involved who chose to report or not report the incident. Some of the
main barriers to the reporting of near-misses include the fear of
being blamed, disciplined, embarrassed, or found legally liable. These
are more prevalent in an organization that has a blame-oriented culture.
Amongst other barriers are unsupportive company management attitudes
such as complacency about known deficiencies; insincerity about addressing
safety issues and discouragement of the reporting of near-misses by
demanding that seafarers conduct investigations in their own time.
3.2 These barriers can be overcome by management
initiatives such as:
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.1 Encouraging a “just-culture” in
the company which covers near-miss reporting.
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.2 Assuring confidentiality for reporting near-misses,
both through company policy and by “sanitizing” analyses
and reports so that personal information (information identifying
an individual) of persons associated with a near-miss is removed and
remain confidential. Personal information should not be retained once
the investigation and reporting processes are complete.
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.3 Ensuring that investigations are adequately
resourced.
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.4 Following through on the near-miss report suggestions
and recommendations. Once a decision has been made to implement, or
not implement, the report's recommendations should be disseminated
widely.